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Privacy Policy

Last Updated: 02/27/2025
 

Medionix LLC ("Company," "we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you access or use our website and services. By using our website, you agree to the terms described below. If you do not agree with any part of this policy, please refrain from using our website.

1. Information We Collect

  • Personal Data: We collect personal data when you voluntarily provide it through our contact forms, account registration, service inquiries, or other direct interactions. This may include:

    • Full Name

    • Business Name

    • Email Address

    • Phone Number

    • Billing & Payment Information

    • Service Preferences & Interests

    • Additional details provided in correspondence or inquiries

  • Non-Personal Data: We may automatically collect certain non-personal data about your device and browsing behavior, including:

    • IP Address & Geographic Location

    • Browser Type & Version

    • Operating System & Device Type

    • Referring Website & Exit Pages

    • Time Spent on Pages & Navigation Behavior

    • Cookies, Pixels, and Tracking Technologies

2. How We Use Your Information

We use the collected data for multiple business purposes, including but not limited to:

  • Service Provision: Managing service requests, responding to inquiries, and delivering our offerings.

  • Customer Support: Assisting with issues, resolving complaints, and providing relevant guidance.

  • Marketing & Promotions: Sending emails, text messages, and advertisements about new services, promotions, or offers.

  • Personalization: Enhancing user experience by tailoring content and service recommendations.

  • Security & Fraud Prevention: Monitoring website activity to detect and prevent fraud, unauthorized access, and data breaches.

  • Legal Compliance: Ensuring regulatory compliance with HIPAA and other legal obligations.

  • Website Optimization & Analytics: Improving site performance, identifying trends, and analyzing visitor behavior.

3. SMS Marketing & Communication Consent

By submitting your phone number through our website contact form, you consent to receive automated SMS communications from Medionix LLC. These messages may include service updates, pricing, offers, and other relevant notifications related to our credentialing and billing services.

  • Message frequency varies.

  • Standard message and data rates may apply.

  • Reply STOP to opt out.

  • Reply HELP for assistance.

  • Your consent is not a condition of purchase. Medionix LLC does not share your phone number or SMS opt-in data with third parties for marketing purposes. All SMS communications are compliant with TCR, TCPA, and relevant industry regulations.

For any concerns regarding our SMS communication practices, please contact us at admin@medionixllc.com.

4. Cookies & Tracking Technologies

Our website uses cookies and other tracking mechanisms to enhance your experience. Cookies help us analyze web traffic, remember user preferences, and offer relevant advertisements.

  • Necessary Cookies: Essential for website operation.

  • Performance Cookies: Used to improve site performance and loading speeds.

  • Functional Cookies: Help remember settings and user preferences.

  • Marketing Cookies: Assist in targeting relevant advertisements based on browsing activity.

You can control your cookie settings via your browser preferences. However, disabling cookies may limit certain functionalities of our website.

5. Data Security & Protection

We prioritize the security of your data and implement multiple safeguards to protect it from unauthorized access, breaches, and misuse. Our security measures include:

  • HIPAA & PHI Security Compliance

  • End-to-End Data Encryption & Secure Access Controls

  • Routine Security Audits & Threat Monitoring

  • Fraud Prevention & Risk Management Systems

  • Access Control Restrictions to Ensure Data Privacy

6. Sharing & Disclosure of Data

We do not sell, trade, or rent personal data to third parties. However, we may share your information in the following scenarios:

  • Service Providers & Business Partners: We may engage trusted third-party vendors to help deliver our services.

  • Legal & Regulatory Requirements: We may disclose information if required by law, government regulations, or court orders.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred as part of the transaction.

  • Security Threats & Fraud Prevention: When necessary to detect, prevent, or mitigate cybersecurity threats and fraudulent activity.

7. Third-Party Links

  • Our website may include links to third-party websites, applications, or services. We do not control or endorse the privacy policies of these third parties and are not responsible for their data collection or protection practices. We encourage users to review third-party privacy policies before engaging with external sites.

8. Your Rights & Choices

Depending on your location and applicable data protection laws, you may have the right to:

  • Access and Review Your Personal Data

  • Request Data Corrections or Updates

  • Delete or Restrict Processing of Your Information

  • Opt-Out of Marketing Communications

  • Request Data Portability (where applicable)

To exercise these rights, contact us at admin@medionixllc.com. We will respond to valid requests in accordance with applicable laws.

9. Data Retention Policy

We retain personal data only for as long as necessary to fulfill business obligations, comply with legal requirements, and ensure security and fraud prevention. Unused or obsolete data is securely deleted or anonymized.

  • Customer Data: Retained for the duration of active service engagement and for a reasonable period thereafter.

  • Billing & Payment Information: Maintained for compliance with financial regulations.

  • Marketing & Communication Data: Retained until the user opts out or requests deletion.

  • Security & Compliance Records: Retained as per industry regulatory requirements.

10. Updates to this Privacy Policy

  • We may update this Privacy Policy periodically to reflect legal, technological, or operational changes. Any modifications will be effective immediately upon posting on our website. We encourage users to check this page regularly for updates.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, you can reach us at:

Email: admin@medionixllc.com
Phone: (888) 295-0183
Address: 525 Randall Ave Ste 100, Cheyenne, WY 82001

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.

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